Podcast: Welch Service Center staff

Submitted by Alonzo LaMont on Tue, 06/02/2015 - 1:02pm

Our guests this past May were two members of the Welch Service Center Staff, Vivian McCall and Christopher Henry. It’s a lively open forum between the people that are often the first contact patrons have with the Welch Library, either by phone, virtual chat or in-person. They're definitely "on the front line" in terms of patron interaction.

0:58  -  Describe your role as a member of the Welch Service Center?

4:12  -  What are the biggest challenges that you face on a daily basis?

9:30  -  Describe some of the services you provide

12:29 - What are the most rewarding aspects of your job?